Practicing Forgiveness At Work
- Cornerstone for Women Leaders
- Sep 1, 2023
- 6 min read
Updated: Feb 6

Practicing forgiveness at work is essential for maintaining our spiritual health, creating lasting relationships, forming productive teams, and attaining long-term success. As Christian women, we are held to a Godly standard and must strike a careful balance between forgiveness and accountability. This article explores one of the most challenging yet powerful aspects of being a Christian in the workplace—practicing forgiveness.
The Power of Forgiveness
Before discussing forgiveness as it relates to a contemporary, workplace setting, let's begin by grounding our definition of forgiveness within the Biblical context. The first time the word forgive appears in the Bible is in the final chapter of Genesis, when Joseph receives a message from his late father, saying: "I ask you to forgive your brothers the sins and the wrongs they committed in treating you so badly" (Genesis 50:17). Thereafter, the word "forgive" is used in varying situations by different people at different stages in the Biblical narrative over 120 times. In the Old Testament, the word "forgive" was used over 46 times in the Old Testament alone; however it often depended on sacrificial offerings and repentance for sin to be forgiven. In the New Testament, after the death, burial, and resurrection of Christ, we have the possibility of eternal life and forgiveness of our sins through faith in Jesus.
Contemporary Context
In our modern-day workplaces, the power of forgiveness has not been diminished. Forgiveness has the potential to heal wounds, restore relationships, and create a positive work environment. Research has shown that forgiveness benefits the individuals involved and contributes to overall well-being.
The Stanford Forgiveness Project found that forgiveness helps alleviate mental health issues, including stress, anxiety, and despair, and even boosts morale at work. The Bible also emphasizes the power of forgiveness, as stated in Colossians 3:13 (NIV): "Bear with each other and forgive one another if any of you has a grievance against someone. Forgive as the Lord forgave you."
How Can I Practice Forgiveness At Work?
Although the concept of forgiveness and its corresponding benefits are well documented, it can be difficult to put into practice, especially when we feel that we have been wronged. Here are some tips for practicing forgiveness at work:
Center Christ- While dying on the cross, Jesus repeatedly said, "Father, forgive them, for they do not know what they are doing." Christ died carrying the world's sins so we could be forgiven and reconciled with God. Spending consistent and meaningful time in the Bible, meditating on God's word and the life of Jesus can help us practice forgiveness with a humble heart.
Let Go of Resentment- Holding onto grudges only hinders personal growth and prevents us from developing deeper relationships with people around us. When we hold onto resentment, we can no longer see the other person as an image-bearer of Christ. Instead, we see them as a reflection of how we were wronged. We stop seeing God and only see our pain. Challenge yourself today to release negative emotions and resentment toward those who have wronged you.
Listen to Understand- Seek to understand the perspective and experiences of others. Active listening and empathy opens the door to compassion and forgiveness, promoting a culture of understanding and unity. How often do we do this? Matthew 18:21-22 (NIV) says, "Then Peter came to Jesus and asked, 'Lord, how many times shall I forgive my brother or sister who sins against me? Up to seven times?' Jesus answered, 'I tell you, not seven times, but seventy-seven times." This is an invitation to constantly forgive and seek to understand others.
Encourage Open Communication in the Workplace- Cultivate an environment where individuals feel safe expressing their concerns, and conflicts can be resolved through open dialogue. This approach helps address issues promptly and promotes forgiveness as a resolution. Developing this kind of environment in the workplace requires an intentional shift in workplace culture. How can we challenge ourselves to do this as leaders? Consider adding forgiveness as one of your organization's core values or incorporating 360 feedback strategies into employee's performance reviews.
The Relationship Between Forgiveness and Accountability
Accountability and forgiveness go hand-in-hand. They complement each other by acknowledging a wrong, while also holding individuals responsible for their actions, decisions, and their consequences. Including accountability in the process of forgiveness sets a positive example for others and helps to foster a workplace culture of integrity.
Studies have consistently shown that accountability contributes to improved performance and organizational success. According to a report by Gallup, employees who perceive a high level of accountability in their organizations are more engaged, productive, and satisfied with their work. Acknowledging mistakes doesn’t have to signal the end of a relationship—far from it! Accountability fosters growth and strengthens connections when missteps are handled with compassion and forgiveness.
Forging a harmonious relationship between forgiveness and accountability is a crucial practice for developing a healthy and positive workplace environment. It is important to understand that forgiving someone does not include evading responsibility or condoning bad conduct. Instead, it calls for resolving problems with compassion and understanding while still holding people accountable for their actions.
Challenges to Forgiveness and Accountability
Successfully integrating forgiveness and accountability into our workplaces depends on our willingness to take responsibility, although doing so can be difficult. Let's talk about some of the typical problems that could arise.
Overcoming aversion to forgiving is a major obstacle. Extending forgiveness can be perceived as a show of weakness or a justification for wrongdoing in a world driven by self-preservation and a need for justice. Some people have a hard time moving on from hurtful experiences, and others have trouble trusting again after being betrayed. To overcome this obstacle, we must foster a culture of humility, compassion and forgiveness. We can encourage people to make forgiveness a part of their own healing and freedom by discussing its effects and sharing our own.
Finding a happy medium between responsibility and forgiveness is another obstacle to overcome. While it is important to hold people responsible for poor conduct, the focus of accountability should be on improvement and education. It necessitates our giving people the resources, direction, and openings they need to make reparations and grow. Within reason, we must be willing to give people a second chance, with accountability measures in place, to allow for healing and resolution.
Confessing mistakes at work can be challenging due to the stigma often attached to admitting fault. People may avoid admitting to wrongdoing or accepting responsibility for their actions because they worry about being labeled or ridiculed. If possible, identify trusted leaders or mentors to ask for advice and assistance when necessary.
When working in an environment with a wide range of people and circumstances, it can be difficult to determine when forgiveness is practiced and accountability is applied consistently and fairly. Because everyone's skills, weaknesses, and life circumstances are different, accountability strategies need to be individualized. To overcome this obstacle, it is crucial to treat everyone fairly and impartially, without showing any preference or bias.
Incorporating these principles promotes healing, strengthens relationships, and enhances overall spiritual well-being. By integrating these principles into our work lives, we cultivate a supportive and growth-oriented environment where we can learn, develop, and work towards common goals with our colleagues.
Cultivating A Habit of Forgiveness
Each article includes a call-to-action section to help you integrate these skills into your daily life. We invite you to print this article and begin these steps in the coming week.
Practical Steps to Start Practicing Forgiveness
Step 1. In the next week, challenge yourself to initiate open and honest conversations with those around you. Seek moments to mend relationships and address any lingering concerns through a lens of understanding and empathy. Approach these conversations with a heart willing to forgive and a mind focused on accountability. By actively engaging in compassionate dialogues, you lay the foundation for healing and growth within your personal and professional relationships.
Step 2. Take the next week as an opportunity to set a personal benchmark for accountability. Reflect on your actions and decisions, both recent and past. Identify instances where you can acknowledge mistakes, take responsibility, and make amends if necessary. As you hold yourself accountable, you set a precedent for those around you, inspiring a culture of honesty, growth, and trust. Keep a journal of your accountability journey, capturing your reflections and insights along the way.
Step 3. Within the next week, challenge yourself to extend the olive branch of forgiveness to someone who may have wronged you. This act doesn't require erasing the past but rather choosing to release the burden of resentment. Reach out with genuine intentions to heal and mend, creating an opportunity for renewal and restoration. By practicing forgiveness, you demonstrate the power of grace and set a transformative example for others to follow.
Meaningful change often starts with small steps. By taking these three actions in the coming week, you're not only living out the principles of forgiveness found in the Bible, but also paving the way for a positive impact on your relationships and overall well-being. Every step you take contributes to healing, growth, and unity.
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